Returns Policy for End-Use Retail Customers
If for any reason you are not satisfied with your purchase, please contact us right away. We will work to meet your needs by either replacing your item or refunding your purchase price for the product in question.
If you would like to initiate a return, please contact our customer service team as soon as possible: Email: castaway@killerfroglures.com
Please provide your name, order number, shipping address as having this information ready will help us serve you more effectively.
We appreciate your support and look forward to assisting you.
Please note: we are unable to accept returns for products that were delivered more than 90 days prior to return request. Shipping costs are non-refundable, except in cases of a shipping error on our part.
